Our turnaround time varies depending on how busy we are, the type of service and the length of our repair queue.
We use a first-come-first-served repair queue. Regardless of what kind of repair it is, if it is booked in as a Standard service it goes to the end of the queue. When you pop in with your device we will give a rough turnaround time based on the factors mentioned above.
Need your PC/Laptop back quicker? We offer a Fast Track service for an additional £30 which puts you at the front of the queue. We get started on it as soon as possible and aim to get it back to you as soon as we can, depending on the repair we can give you a more accurate turnaround time in-store.
Current rough turnaround times (Please contact us to confirm turnaround times):
Standard Service: 3-5 Working Days
Fast Track: 1-2 Working Days
Our turnaround times are based on when our Technical Department is open, so are counted with working days (Monday-Friday).
If you have any general enquiry's or questions about our services, turnaround times or prices, feel free to contact us and we aim to answer any questions we can. View our contact details below: