About Us

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Company:
Established in 1996, COMPUTER orBIT is one of the largest independent computer retailers in the North East. We supply hardware, support and excellent customer service to thousands of local residents, businesses and local authorities.
We offer thousands of products and have built long term and close working relationships with hundreds of suppliers, distributors and the biggest brands in the industry, enabling us to stock the right product at the right price, complimented by an unrivalled level of customer service.
Our success has been built upon customer satisfaction, loyalty and recommendations over many years. Our simple mentality of ‘treat others how you would like to be treated’ ensures you are dealt with efficiently and with great care and attention.
Expanding into serving businesses and educational bodies as well as home users, we cater for every type of user. Understanding that each customer is unique, we tailor our products and services to suit your individual requirements. In line with this, you can choose from the following offerings:
 
Gorilla Gaming
Anyone can build PCs...only few can craft them...
Gorilla Gaming was formed in November 2016. We craft incredible Gaming PCs, choosing the best components available to make our rigs #BEASTS. We combine creativity in our Gorilla Labs to deliver original solutions and design tweaks to mod our offerings and ensure they are all #GORILLAFIED
 
In store
Drop by our store in Gateshead, see the products before you buy them and benefit from competitive pricing and expert advice. Our helpful and knowledgeable staff will listen closely to your needs and deliver the most appropriate solution within your specified budget and timescale. You can also browse our website and reserve and collect your order at your convenience.
 
Online
From a click of a button effortlessly browse through thousands of readily stocked products and get them at unbelievable prices with speedy delivery straight to your door. With clearly defined categories and regularly updated images and descriptions it’s never been easier to buy online.
 
Trade and Business
Understanding that each business customer is unique your dedicated account manager will work closely with you and offer you bespoke and competitively priced products and services to suit your exact needs. We offer discounts on volume orders and repeat purchases, same and next day delivery and a range of payment methods for added flexibility.
 
History:
Established in 1996, our first store was opened in Newcastle. A small two storey warehouse was converted in to a store front and COMPUTER orBIT was born. Being one of the first independent computer retailers COMPUTER orBIT was a huge success, we rapidly outgrew the small store, requiring a much larger store front and warehouse space.
We then moved to Sunderland Road in Gateshead, where we spent a few years, before moving once again to our current location on Old Durham Road in Gateshead in 1999.
In keeping with the ‘online boom’ we launched our e-commerce website in 2002 offering thousands of items that could be purchased at a click of a button. We now offer all our products online, as well as in-store and all at competitive prices.
Our team can repair all types of systems and laptops including damaged screens, power adaptor repairs and many software issues.
We now offer products and services to home users, businesses, educational bodies and trade resellers, as well as an expansive online shopping facility.
With dedicated teams for each department you are guaranteed to be serviced with our best care and attention.